A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel ...

Elon Musk’s artificial intelligence start-up xAI said its models are now available to federal agencies. The DOD said it awarded $200 million contracts to xAI as well as Google, Anthropic and OpenAI.

AI chatbots can sometimes offer straightforward but inaccurate answers, adding confusion to online chatter already filled ...

Musk's deliberate efforts to mold Grok into a challenger of what he considers the tech industry's “woke” orthodoxy on race, ...

Tech giants including Amazon and Microsoft restructure their workforce as artificial intelligence transforms industries, ...

Visitors to the Idaho Division of Human Resources’s website can get quick answers from a new chatbot — powered by artificial ...