Customer satisfaction with total loss auto insurance claims fell for a third straight year, while satisfaction improved for claims involving repairable ...

Scott Nyerges is a former senior editor and content strategist at U.S. News & World Report, where he led coverage of car insurance and other personal insurance lines. He's also served as a managing ...

A recent study by JD Power observed a correlation between auto insurance customer satisfaction and whether or not a total ...

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Car accidents are overwhelming, even if no one's hurt and the damage looks minor. But once the adrenaline fades, you're left with questions: Do I need to call my insurance agent? What if the other ...

TROY, Mich., October 28, 2025--(BUSINESS WIRE)--Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of ...

Learn how to file a car insurance claim after an accident without losing money or your sanity. Real steps, deadlines, and ...

Nationwide offers below-average car insurance rates for good drivers and a generous bundling discount ...

How satisfied are auto insurance customers in that moment of truth when they need to file a claim? According to the JD Power ...