An exception item refers to banking transactions that can't be processed, often due to issues like insufficient funds or incomplete checks. Learn how automation simplifies resolving them.

Discover the world of shadow banking, its role, risks, and how unregulated financial intermediaries impact the global economy.

From life’s milestones to life’s hardest moments, financial institutions need to do more to build relationships.

The Nigerian institution is renowned for its ability to combine a socially responsible approach with a profitable and vibrant business model. The bank is setting the standard for good practice in both ...

Artificial intelligence is transforming the banking industry, with far-reaching implications for traditional banks and neobanks alike. This transition from classic, data-driven AI to advanced, ...

Open Banking and PSD2 — groundbreaking regulation from the U.K. and European Union, respectively — set out to fix what politicians and civil servants perceived as a malfunctioning financial services ...

The Facebook Messenger platform opens many doors for easier, better digital interactions by enabling businesses to embed codes in chat conversations. Businesses can now obtain user messages, translate ...