Nutshell reports that choosing a Google-compatible CRM requires assessing integration, cost, and usability to enhance ...

The growing intersection of artificial intelligence and CRM platforms is helping companies automate processes, accelerate decision-making, and predict future trends, thereby driving real-time customer ...

Self-service CRM has arrived. Technologies such as portals, voice recognition, and next-generation search engines have improved so dramatically that they’ve become an indispensable part of the CRM ...

For the fourth year in a row, the CRM Playaz hosted a group of leading vendor executives, industry analysts, startup and institutional investors, and thought leaders for an unscripted, organic ...

LPL Financial has added Wealthbox CRM from Starburst Labs to its Vendor Affinity Program. This means the CRM provider has met the independent broker/dealer’s technology security and compliance ...

My company sells and implements five customer relationship management applications and we've been doing this for too long to mention here without depressing myself. We've implemented CRM systems at ...

Customer relationship management is in need of changes – fast. Wrong perceptions and bad execution could take it down a path it doesn’t need to go. Who can we blame? There are the vendors that ...

If a significant CRM system project is on your agenda in this new fiscal year, here are checklist items that you need to look out for in vendor proposals. 10 Things You Want: Sign up here. 1. A ...

Less than two weeks after announcing its new Siebel CRM OnDemand service, Siebel Systems Inc. has agreed to buy one of the hosted CRM (customer relationship management) market’s leading vendors, ...