Learn how chargebacks work, why customers dispute credit card charges, what chargebacks really cost and how to prevent them ...

In modern fintech, combating chargebacks has moved from routine email processing to the realm of high technology. Today, ...

While ratios and messaging surrounding Visa’s looming VAMP program have changed, one message is clear: acquirers and merchants should look to technology to stay in Visa’s good books. Beginning Oct. 1, ...

Visa's new AI tools tackle 106 million payment disputes with automated resolution, predictive analytics, and fraud detection ...

Higher inflation, a war in the Middle East, and a ban on surcharges are crippling small businesses. Now they are falling ...

Boss Revolution retailers are under pressure to strengthen dispute prevention as Visa and Mastercard enforce tighter chargeback monitoring programs. Surpassing set thresholds can lead to fines, ...

Visa Inc. is touting recent changes to how chargebacks that could be first-party fraud, also known as friendly fraud, are processed as potentially saving small businesses globally $1 billion in costs ...

Chargebacks are a common issue, especially in the banking sector. It happens when any purchase or payment gets reversed, and the customers get their amount back because of the initiated dispute with ...

A survey conducted by Chargebacks911, the chargeback tech provider, revealed that on average, a significant 45% or nearly half of all chargebacks filed against merchants stem from misuse or outright ...

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Friendly fraud — which refers to customers requesting a refund for an otherwise legitimate payment — is getting worse, increasing the danger of financial losses and the risk of security overreach to ...

A $10,000 outdoor stucco kitchen, a more than $1,000 order of shoes, a custom metal sign costing upwards of $5,000, an out-of-print board game the company never stocked nor sold, a $6,000 laser hair ...