Although it’s the coach’s job to provide guidance to their clients during coaching engagements, the relationship between a coach and a client can be mutually beneficial in that regard. Clients often ...

Rates of burnout — a feeling of overwhelm and constant stress that if left unchecked may cause employees to seek another job — have risen in the past year. A 2021 survey by Indeed found that 52% of ...

In a recent Law.com Trendspotter column, we wrote that, while law firms live and die by the quality of their client service, a troubling number of them appear to be actively avoiding seeking feedback ...

The International Rescue Committee (IRC), San Diego, is committed to placing the people we serve – our clients – at the center of our response. We aim to be responsive to our client’s priorities, ...

As a business, feedback from customers and clients is incredibly valuable. There’s no better way to find out what works and what doesn’t than to go directly to the source. However, there are right and ...

Given the current troubled economy, I can probably gauge your enthusiasm—or lack thereof—to solicit client feedback. With interest rates up and equities down, investors are hurting, emotions are high ...

For the third consecutive year – 2023, 2024 and 2025 – GFiber has been awarded #1 in Customer Satisfaction for Residential ...