In today’s episode, we are joined by Nicole Rogas, President at symplr, and Kristin Russel, Chief Marketing Officer at symplr, to discuss the patient / customer journey in a virtual world. Tune in to ...
Excellent customer service is the single most important element to turn prospective patients into actual patients. Practices are wise to do as much as possible to ensure that visitors have positive ...
Have you ever had a question about your TRICARE benefit that left you confused or frustrated? There are resources that can ...
One of the disciplines that is not taught in dental school and rarely taught in dental continuing education is customer service. Almost every dentist would agree that customer service is important, if ...
Today’s push for superior customer service is being underscored by the financial incentives/disincentives embedded in Medicare payment methodology. Strategists also point to the long-term reality of ...
Leading Respiratory Care Provider Improves Customer Service Platforms with The Latest in SMS, Chat, Call Features to Better Serve Patients Our Customer Care representatives tackle every challenge with ...
Health information technology needs to catch up with other industries in terms of customer service for patients, speakers said Thursday during an online session of the annual meeting of the Healthcare ...
SGMC Health announces the promotion of Libby Kostelecky to director of patient business in the Patient Financial Services department.
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