I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

I grew up on a remote cattle ranch in Wyoming and learned early that a well-trained horse understood from a gentle tug on the bit where and when to cut a cow from the herd. The magic was in the ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

Are you struggling to hold employees accountable without creating conflict? This guide will show you how to confront underperformance with confidence, ensuring clear expectations, productive ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

Author, attorney, and conversation expert Jefferson Fisher helps us understand how to approach and engage in conflict. If you said “not well,” let conversation expert Jefferson Fisher offer you ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

This series offers opportunities to explore dialogue skills and strategies for how to have effective conversations across different identities and experiences. Story Circles are dialogue experiences ...

I don’t love talking with strangers. I’m an introvert at heart, and making an effort to engage in social interaction often drains my energy. But still, I do it. Not because I feel like I have to, but ...

One of the first things you’ll (hopefully) be told when you become a manager is about the importance of having regular check-ins with your team. Whether you call it a ‘check-in’, ‘one-to-one’ or ...