Grocery chain Kroger, pharmacy giant CVS, and department retailer Kohl's are among the 350 companies with the best loyalty and rewards programs in the United States, according to USA TODAY and its ...

As the end of the year approaches, odds are you're doing a travel rewards self-audit. Do you know which points, certificates, vouchers and credits will disappear at midnight Jan. 1, 2025? You ...

Photo Credit: The lobby of a modern hotel in Shanghai under the Orange brand of hotel group H World. H World Major chains tout hundreds of millions of members, but a new Skift metric reveals wild ...

More than 40 years ago in 1979, Texas International Airlines introduced the first modern frequent flyer program, “Payola Passes,” to thank its customers who were “heavy” travelers. Fast forward a ...

Loyalty is a key driver for any enterprise that depends on repeat business. Restaurants, retail stores, salons and a wide range of businesses leverage loyalty programs to keep customers coming back ...

Carnival customers indicated that they had stayed loyal for years with the expectation that it earned them a valuable status that they could keep for life. Photo Credit: Carnival Cruise Line Teri West ...

Airlines don’t release much data on their massively profitable loyalty programs. But scrutiny from the government and consumers have led some to wonder, are these programs worth it? Loyalty is big ...

Casino loyalty programs like Caesars Rewards and MGM Rewards offer some of the industry’s most exclusive perks and benefits. Plus, there’s a new Fanatics ONE loyalty program where players can earn ...