Economic slump? A retail store with few customers. Image by Tim Sandle. Economic slump? A retail store with few customers. Image by Tim Sandle. Loyalty programs were considered a unique value add not ...

In this video interview, Jason Perocho, vice president of product marketing at Amperity, discussed highlights from a new research report that explores how generative AI can help travel and hospitality ...

Beyond amazing character design, compelling narratives, and the presence of dragons, there is one thing that all MMOs depend upon for success: player loyalty. Without returning subscribers, a loving ...

The EV race is on with OEMs across the globe competing with electric car giants such as Tesla and BYD. However, many companies face issues when it comes to navigating customer loyalty, meeting ...

If there is one thing that Hervé Humler has learnt in his 35 years in the hospitality business, it is that you give the customer what he or she wants. It may be an age-old truism, but when it comes ...

Tamara Lindeman is The Weather Station. The Toronto-based singer/songwriter and actor started recording recording at 19, and was a member of the indefinable Toronto musical collective The Bruce ...

In this "ask ian," Ian Bremmer examines two seemingly separate stories that reveal the same underlying truth about Donald ...