As the grand opening of Huber Heights’ Buc-ees draws closer and closer, the Better Business Bureau has released their rating ...

Buc-ee's received a shocking "F" rating from the Better Business Bureau, despite a massive cult following and aggressive ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. With over a decade and a half of experience in the customer ...

The convenience store chain, headquartered in the Houston suburb of Lake Jackson, has a reputation for having clean restrooms ...

Lone Wolf Renovations, a Louisiana-based roofing and home improvement company, has officially announced its closure, following an update posted on Yelp and other consumer review platforms. This ...

There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

Bad customer service can be frustrating, but consumer experts say you shouldn't be left paying for poor work, bad products or unresolved problems and you may have more power than you think to get your ...