As many as 83% of decision-makers expect to increase investment in artificial intelligence (AI) during the next year, according to research from Salesforce. Services organizations are leaning into AI ...

As small businesses grow, they often pursue new projects to expand their reach and boost revenue. One of the most important jobs of business managers is choosing which projects to pursue and assessing ...

When federal spending increases, government contracting companies will naturally want to capitalize on it. But the main question you’ll need to ask yourself is this: How well positioned are we ...

Financial forecasting gives you critical insights into your business and helps you project future sales and expenses. Let’s look at how you can create your financial projections in Microsoft Excel and ...

For decades, contact centres have relied on spreadsheets, historical data, and manual effort to forecast staffing needs. While these tools have served their purpose, they are increasingly outmatched ...