Salesforce will announce next week two new capabilities designed to make its AI agents more versatile and useful for businesses, Axios has learned. Why it matters: Salesforce faces growing competition ...

This open ecosystem enables a company’s Agentforce to complete complex tasks that require chaining together actions across Salesforce and a broad network of third-party systems and agents Partners ...

Salesforce’s revamped Slackbot adds MCP agent routing, desktop actions, voice, Slack CRM and more innovations that can ...

Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to ...

Adobe (NASDAQ: ADBE) and Salesforce (NYSE: CRM) both reported earnings showing software giants racing toward AI through completely different routes. Adobe embedded generative tools into its creative ...

Cloud services giant Salesforce has now entered the contact center market with the launch of its AI-driven platform posing a challenge to third-party providers.

Amid the White House’s ongoing push to reduce the federal workforce, “government will be the largest users of agentic technologies of any industry,” predicted one Salesforce exec. Artificial ...

Adecco Group is rolling out Salesforce's Agentforce 360 across its global recruitment operations in a multi year partnership.

SAN FRANCISCO — As the Trump administration shrinks the federal workforce, the private sector is developing artificial intelligence that could fill in gaps — specifically, agentic AI, technology that ...