In what appears to be a direct response to anti-competition claims raised in the ongoing FCC v. John Deere Right to Repair lawsuit, the equipment manufacturer has released an updated digital service ...

Timely replies and human-centered support on social media aren't optional anymore – they're expected. Here’s what brands need to know to get it right. Every tweet, direct message, and comment holds ...

Microsoft revealed a slew of new artificial intelligence capabilities for healthcare organizations Thursday, including a product to help companies to build their own AI agents. The technology giant ...

ServiceTitan introduces AI-powered tools and Atlas, an advanced virtual assistant designed to automate contractor back-office ...

Simpro and D-Tools have formed a strategic partnership aimed at enriching the landscape of trade service tools and operations. According to SImpro, the collaboration marks a significant milestone in ...

(WHTM)– The Pennsylvania Turnpike announced its newest tool, intended to make customer service easier to connect with the turnpike. The Pennsylvania Turnpike has introduced its all-new AI-powered ...

In an effort to improve its dealer operations and win back business from independent mechanics, GM has partnered with Vehlo, which offers the Dealerlogix communication platform service intended to ...

Automotive training programs at high schools and community colleges are an important source of new technicians. But those aspiring techs need the right equipment to hone their skills and schools are ...

OKLAHOMA CITY — OG&E customers can now manage their bills and account services easier without the need to make any calls. OG&E upgraded its Energy Insight Tools to help customers better understand how ...

In the search for savings and efficiency in federal spending, the Pentagon, with its nearly $1 trillion budget and $4.1 trillion in assets, is too big to overlook. While Republicans and Democrats ...