Part 1 in this series covered defrost cycle problems in heat pumps. Now, let's discuss the second major winter issue: heat pumps stuck in one mode. The customer calls and says the system won't switch ...

If you're considering using a ground source heat pump to heat your home, you could be wondering what type of ground source heat pump problems you may encounter. Or, perhaps you have one and have a few ...

While heat pump problems are far outweighed by their many benefits, it is well worth getting to know where homeowners often run into issues with both air source heat pumps as well as ground source ...

Your phone rings at 7:00 a.m. in January. The homeowner says their heat pump quit, and the house is freezing. When you pull up, there's ice everywhere on the outdoor unit — a solid block covering the ...

TOLEDO, Ohio (WTVG) - People are likely cranking up the heat at home amid cold winter weather. But what happens when you have no heat in your apartment? 13 Action News spoke to several renters in ...