Amazon announced it will start charging some customers for return items they take to UPS stores. Before now, the returns were free, but Amazon is taking new steps to reduce the number of items ...

Nearly one in every 10 retail items that are returned for a refund in the U.S. is fraudulent, according to a UPS-owned ...

The CEO of Happy Returns, a UPS-owned company that processes boxless returns, explains how they are testing an AI fraud ...

Deal to expand UPS’s returns footprint, enhance company’s digital solutions for shippers and consumers Happy Returns offers a full stack of returns solutions, powered by software and fully scaled ...

UPS has acquired Happy Returns from PayPal in a deal that brings America’s biggest package carrier deeper into the reverse logistics ecosystem ahead of the holiday season. The terms of the transaction ...

UPS plans to acquire Happy Returns from PayPal, bolstering its label-free returns, the company announced Wednesday. U.S.-based Happy Returns' software and operations will help UPS offer customers a ...

DALLAS (CBSDFW.COM) - It's the other side of the boom in e-commerce: the post holiday rush to ship those online shopping returns. "I've mostly done all my shopping online lately and the returns are so ...