The move toward so-called inclusive language finds its origins in the feminist movement where activists considered sexist the generic masculine form of words, which has perennially been understood to ...

Are you creating inclusive experiences for your customers? Many companies aren’t. For example, here’s a sampling of what Forrester heard when we evaluated typical approaches to collecting personal ...

People have become accustomed to so-called neutral language that defaults to masculine pronouns. It takes a conscious effort to speak in a way that is free of bias. Nelson Mandala the former president ...

The following guidelines may change over time, as language is always evolving, and what is considered inclusive phrasing today may not be in the future. ACS will update this guide for accuracy, ...