BlueConic’s new platform focuses on using customer data for revenue growth, lifecycle optimization and faster execution.

Latest Enhancements to the 8x8 Platform for CX Empower Organizations to Elevate Customer Experiences, Streamline Operations, and Harness AI to Drive Productivity  CAMPBELL, Calif. – April 29, ...

As a framework, disciplined Agile offers teams the freedom to find the right tools and processes for their unique needs.

Acquia, the leader in open digital experience software, today announced the winners of the 2025 Engage Awards, celebrating the organizations that are redefining what’s possible with digital ...

MACH Alliance President Casper Rasmussen discusses AI readiness and giving CX teams speed, flexibility and control over ...

Marketers should embrace AI Search Optimization (AISO) as an opportunity to apply holistic approaches to search behavior ...

With an estimated population of 2 billion by 2025, Gen Alpha is already influencing household purchasing decisions and ...

In fact, only 31% of businesses have fully implemented omnichannel contact centers that unify customer interactions across ...

A New Era of AI-Powered Customer Intelligence, Activation, and Revenue Optimization BOSTON, April 28, 2025 /PRNewswire-PRWeb/ -- BlueConic, the leader in customer data and intelligence solutions, ...

The rise of AI-powered, human-approved content experiences has revealed that while businesses are adopting AI within their digital asset management solutions, 90% of global teams view human oversight ...

Executives are swapping lessons on tariffs, AI, remote work and data use in advisory board meetings. Global shifts matter.

Close the loop with care. Deborah Bearden trains associates to respond meaningfully to customer feedback—no generic templates ...