ID Privacy's BDC Pro redefines the last-mile of dealership AI engagement with persistent-memory AI agents that speak, remember, and act across voice, SMS, email, social, and web conversations.

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

Publishers already connected with Google through AdMob and Ad Manager can now access Moloco's advertiser ecosystem.

These moments waste your team's time, damage customer relationships, and slowly erode the trust that keeps your organization functioning.

Curinos, a data intelligence company, has launched the Amplero CRM application to bring decision intelligence directly to the front line and transform static customer records into real-time, ...

PROS Holdings, a provider of pricing and selling solutions, has partnered with Commerce (formerly BigCommerce Holdings), to redefine B2B digital commerce.

Acquisition strengthens Onix's capabilities with Google Cloud's Customer Engagement AI Suite and unites its Agentspace and Agentic AI with UJET CCaaS solutions.

An ecosystem built from modular and interchangeable components can work seamlessly across key retail functions ...

CEOs and CFOs target contact centers for reductions in force because these departments are generally one of the largest employers in organizations, and people are expensive. It’s fair to assume that ...

D&B Healthcare Insights helps sales and marketing teams across industries unlock opportunities in the healthcare ecosystem.

New release empowers companies to align DV's avoidance controls with post-bid measurement across 30 content-level categories.

Constructor's AI Shopping Agent helps e-commerce companies improve online search experiences, supporting full-sentence, natural language queries.