Nevada authorities say a little girl’s parents waited hours to contact them after their daughter was found not breathing.

Phoenix police opened an internal investigation after a complaint that officers, responding to a 911 call about a possibly suicidal man, repeatedly punched the man in the face.

Francisco Guzman Parra’s relatives worried that he was the driver killed when a stolen car rammed into an Upper Manhattan ...

Each April, agencies across the country take time to honor the unsung heroes of emergency response during National Public Safety Telecommunicators Week. This year, from April 13th to 19th, Marshall ...

Philadelphia police said the victim was also hit multiple times with a closed fist, sustaining injuries to his face and hands ...

The city’s E911 center reports that it has halved its average call answer time in two years—from more than 24 seconds in 2023 to just over 10 seconds this year. However, it still falls short of ...

The Fresno City Council awarded a construction contract to a San Diego company for its newest 911 emergency call center. The ...

The number of expiring licenses for EMS staff continues to outnumber the number of people applying for new licenses. And it's ...

Greene said if you accidentally call 911, don’t panic, and don’t hang up. “Stay on the phone,” he said. “You’re not going to ...

According to DEC data, its dispatchers are answering 88% of 911 calls in 15 seconds or less, which does not meet NENA ...

Authorities said the repeated misuse of emergency resources not only strained local EMS but also potentially delayed response ...

Tracy Carroll with Monroe County Emergency Services 911 said she has answered over 20,000 calls since she started at her role ...