In 2025, Google is removing reviews at unprecedented rates – and it is not accidental. Our industry analysis of 60,000 Google Business Profiles shows that deletions are being driven by a mix of: ...

It’s widely agreed upon that the Department of Motor Vehicles is hell on earth. Long wait times and extensive paperwork contribute to poor attitudes and short tempers across the board. Neither the ...

Customer reviews are the most influential form of local business content. Surveys routinely reveal that upwards of 90% of consumers read reviews as they search for nearby goods and services. In this ...

Here's a rundown of what music critics are saying about Swift's 12th studio album, from "every song is a potential smash" and "so much fun" to "nowhere near as good as it should be." By James Hibberd ...

Movers, roofing companies and others are being bombarded with phony one-star reviews on Google Maps. Then they’re asked to pay up. By Stuart A. Thompson Stuart Thompson first wrote about the ...

Small business owners are being targeted by scam artists who flood Google Maps and other sites with phony false reviews and then extort the business owner, offering to remove the reviews for a price.

Steam user reviews have become weapons for voicing discontent, which might be why Valve is tinkering with how they work. In the past, scrolling down to read other people's opinions would present ...

Diego Pineda has been a devout storyteller his whole life. He has self-published a fantasy novel and a book of short stories, and is actively working on publishing his second novel. A lifelong fan of ...

Around 8% of the 31.1 million reviews submitted to Tripadvisor in 2024 were fake, according to the "Tripadvisor Transparency Report 2025." That's more than twice the number detected in 2022, company ...

Netflix's "Adolescence" is getting rave reviews. The new crime drama mini-series, released Thursday on Netflix, has a 100% on Rotten Tomatoes based on the scores of seven critics, with more praise ...

It’s well known that consumers value online reviews: As many as 98% report that they rely on reviews to inform purchase decisions, with some consumers listing it as the number-one factor they consider ...

Happy new comic book day, and happy new year! It’s another big week in the world of comics, and the ComicBook staff have come together to break down and review as many of the new releases from this ...