Delta Air Lines sparked controversy this week when President Glen Hauenstein revealed that the company was planning to expand ...

In this week’s air travel news, three U.S. senators are demanding that Delta Air Lines answer some pointed questions about ...

Surveillance pricing” — adjusted to what an individual customer is likely to pay — drew inquiries from the Biden ...

Fast, efficient analysis of customers’ shopping and social media habits gives companies a leg up when it comes to dynamic ...

Delta is using AI to "personalize" the price you pay for airfare. Here's what that could mean for your next trip.

In a press release, Reps. Greg Casar (D-Texas) and Rashida Tlaib (D-Mich.) announced the Stop AI Price Gouging and Wage ...

Wall Street investors punished Southwest for chopping its 2025 profit outlook by up to 65%, as the carrier’s executives implement changes driven by its activist investor.

Ever since Delta mentioned it is using AI to set prices on domestic flights, the backlash against the carrier has grown.

Pilots Deliver Warning to American Airlines—What to Know originally appeared on Parade.

“It is a more sophisticated and algorithmically driven and selective price gouging,” Slover said of surveillance pricing, which he calls bespoke pricing. “You are focusing on one particular individual ...

Delta Embraces Controversial Change to Ticket Pricing originally appeared on Parade. Delta Airlines is reportedly expanding ...