Mr. Electric of Phoenix Metro proudly announces it has reached a significant milestone of 1,200 Google Reviews, maintaining an impressive 4.9-star rating. This achievement underscores the company's ...
Checking reviews for specific brands can help you avoid a headache when buying tires for your car, and this brand has particularly low satisfaction scores.
Abstract: The service industry is currently facing significant challenges related to process inefficiencies and low customer satisfaction. While the Six Sigma methodology has been extensively applied ...
A few years after its founding, a B2B software startup we interviewed reached coveted unicorn status, with more than $200 million in funding and a valuation of over $1 billion. But beneath the surface ...
Electricity bills have become one of those monthly expenses that seem to climb steadily upward, regardless of how mindful we try to be about switching off lights or unplugging unused devices. Over the ...
These two matters, along with other recent activity, provide insights into how the FTC may use its enforcement resources regarding consumer reviews and AI. 1. FTC warning letters on consumer reviews ...
On December 22, 2025, the FTC announced that it had sent letters to ten companies warning them of potential violations of the agency’s Consumer Review Rule. Based on the template letter the FTC ...
"Early attention to compliance will help reduce enforcement risks and foster greater trust with consumers in an increasingly regulated online marketplace," Crowell & Moring said in a note to clients.
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