Over the past several months, the once customer-friendly Southwest Airlines has made a number of unpopular moves that have ...

Southwest Airlines is potentially considering a cleaning policy that would deep-clean premium seats between flights — while ...

Southwest Airlines is facing backlash from employees after the airline made another polarizing change to its boarding process.

Southwest Airlines is adjusting parts of its new seating and boarding system after travelers complained about overhead bin availability and confusion during the airline’s transition away from its long ...

Like any new process, we’ll continue looking for ways we can improve to make it even more positive for our Customers.” ...

The Dallas-based carrier moved to assigned seating in January and said it is addressing issues with boarding and overhead bin space.

A story you may have seen online claims Southwest Airlines is experimenting with cleaning only its premium seats between flights.

Southwest Airlines (NYSE:LUV) announced a major cabin overhaul, including assigned seating and extra legroom options. The airline is adding a new basic economy fare tier alongside its traditional ...

The announcement comes after complaints from some of Southwest’s longtime travelers.

Some Southwest Airlines employees are expressing frustration after the airline rolled out another new controversial policy—this time affecting how workers travel on standby. The airline recently ...