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  1. 'An unknown error occurred. Please refresh and try again ... - Autodesk

    Nov 13, 2025 · Solution: To resolve the behavior, follow the suggestions: Ensure that the file name does not contain any special characters. If special characters are present in the file …

  2. “Invalid Folder or File Names Identified” message ... - Autodesk

    Oct 9, 2024 · To fix this issue, locate the following files and/or folders on the web and remove the trailing space from their names. If you do not have permission to rename the following, then …

  3. Autodesk Desktop Connector – Invalid File or Folder Names!

    Feb 13, 2025 · When looking at the impacted files, a list of folders display with the problem where names of the folders contain a trailing space which means they will not be visible on the …

  4. "The path is more than 244 characters which is too long ... - Autodesk

    Apr 25, 2025 · Solution: To solve this issue, edit the folder names and/or folder structure so that the total path length does not exceed a limit of 244 characters: Rename folders to use shorter …

  5. The Desktop Connector shows a yellow triangle icon next to ... - Autodesk

    Apr 16, 2025 · Solution: To let Desktop Connector complete the synchronization of the files/folders check: If there are any special characters in name , change the name. If …

  6. Fix for Autodesk Desktop Connector filename length limitation

    Oct 1, 2020 · For some projects, the file name can be a concatenation of multiple criteria (e.g. internal document number, discipline, sub-discipline, sub-supplier document number, etc.) - so …

  7. Correct invalid file or folder names in Desktop Connector - Autodesk

    To resolve the issue, navigate to the impacted folders in ACC Docs in the cloud. Select each folder, click Edit, and delete the trailing space. When you are finished, exit out of ACC Docs …

  8. " [filename].dwg is not currently available to open" when ... - Autodesk

    May 5, 2025 · Remove any trailing space characters from the name of any folders containing the drawing, including nested ones. Use of special characters is not recommended in the folder …

  9. Correct invalid file or folder names in Desktop Connector

    To resolve the issue, navigate to the impacted folders in ACC Docs in the cloud. Select each folder, click Edit, and delete the trailing space. When you are finished, exit out of ACC Docs …

  10. Desktop Connector occupies a large amount of space on my …

    Mar 26, 2024 · I've had the same issue on my system. I've just deleted the logs and it freed up more than 200GB of unnecessary files. I wonder why it keeps piling up logs! I opened one …